GENERAL CONDITIONS
Every piece of ceramics in the shop is unique. There is only one peace each. I make sure that the photos of products, their descriptions and details provided on website are as accurate as possible, however small differences in colour or texture may sometimes appear.
Please check also the measures very carefully and make sure that the piece reach your expectations before ordering.
UTILIZATION
The dishes are machine-washable and can be used in a microwave and electric oven.
DESCRIPTION
Each item is handmade, so my products differ slightly.
Please also note that all the dimensions are approximate.
PAYMENT
Paypal
DELIVERY
Once confirmed the payment, it takes between 2 and 3 days to carry on the order to the post office. The shipping times and expenses according to destination depends on the dimensions and weight.
Aproximatively the cost of delivery is:
15 EUR within Spain for big Pieces – 7€ small pieces
30EUR for the rest of the world for big pieces – 15€ for little and medium pieces
I try to pack my pieces with as little damage to the environment as possible,
which is why I often fill the parcels with used materials.
RETURNS
If the client does not remain satisfied with the purchase for any motive, it will be able to notify it writing to hi@giovannalopalco.com, and once he has returned the product in good conditions in a maximum term of 14 days, the amount of the purchase will be fully refunded. The postage and handling for the return will be paid for the client.
SHIPPING
Once confirmed the payment, it takes between 2 and 3 days to carry on the order to the post office. The shipping times and expenses according to destination depends on the dimensions and weight.
RETURNS
If the client does not remain satisfied with the purchase for any motive, it will be able to notify it writing to hi@giovannalopalco.com, and once he has returned the product in good conditions in a maximum term of 14 days, the amount of the purchase will be returned to him. The postage and handling for the return will be paid for the client.
PRIVACY
We will not pass on your personal data to any third party.